2014 ,№1

Key performance indicators as the tool of the state and municipal employees’ performance assessment

Abstract:

The article is devoted to the research of the peculiarities of the state and municipal employees’ social and economic performance assessment. To the purpose of the control the effectiveness of the state and municipal employees’ performance by consumers of their services the applying of the KPIs used in the field of entrepreneurship is suggested. The rules of the new system of the assessment are described.

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Vladimir L. Bersenev — Dr. Sci. (Historical), Professor, Leading Research Associate, Institute of Economics of the Ural Branch of the Russian Academy of Sciences (Ekaterinburg, Russian Federation; e-mail: colbers@bk.ru).

Alexey V. Tomiltsev – Cand. Sci. (Pedagogy), Associate Professor of the Department of State and Municipal Administration of the Institute of Public Administration and Entrepreneurship, Ural Federal University named after the first President of Russia B. N. Yeltsin (Ekaterinburg, Russian Federation; e-mail: colbers@bk.ru).

Alexander N. Pytkin – Dr. Sci. (Econ.), Professor, Director of the Perm branch of the Institute of Economics of the Ural Branch of the Russian Academy of Sciences (Perm, Russian Federation; e-mail: pfie@mail.ru).